a Ventray Stand Mixer

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Ventray Privacy Policy

Terms & Conditions- Ventray reserves the right to update or modify these Terms and Conditions governing your use of our Web Site.

1. Your privacy is important to Ventray Kitchen.

Ventray values and upholds confidentiality of information and the privacy of individuals. We are committed to ensuring the privacy of personal information you have provided to us. Unless we have your permission to do otherwise, we will collect and use your personal information only as set out in this privacy policy.

2. Why do we collect personal information?

Ventray offers various services and products to our customers, we strive to meet the needs of our customers with after sales services and improved product performance. To do so, we need to collect certain personal information from you as a part of an ongoing relationship between ourselves and our customers.

3. What type of personal information will we collect from you?

With your consent, we may ask you personal information when you open an account. In exchange, we supply a service, purchase and delivery of products, or take advantage of our special offers and sales services.

We may also request your consent to take part in improved Product Performance or for marketing purposes that we think will be useful to help us improve our services and products. The personal information we hold is for business purposes only. We will not disclose your personal information to non-affiliated third parties, without your consent.

We may also collect your information when you are registering your product online. That information is only used internally by Ventray, so we can better serve our customers.

During purchase of a product we will ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interest etc. We may also maintain a record of your product purchase.

4. Using Information from You

We use personal information you provide for internal and business purposes only, such as subscription, registration, informing you of our new products and offers.

We may contract with companies to provide certain services including credit card processing, shipping, data management, promotional services etc. We may provide these service providers with information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

5. Editing, Updating, Deleting Information About You.

If you prefer not to receive information from Ventray please let us know by sending us an email. Please be sure to include your email address, mailing address, full name and specifically the information you no longer want to receive from us. If you would like to update or correct your email address, mailing address or other personal information please contact us the same way as mentioned above.

6. Your presentation.

Whether or not to provide such information is completely your choice. However, without providing certain information we request, you may be unable to access certain services, offers, and content to our website. In addition, we may need to contact you via phone, email or mail to address questions or specific issues regarding your purchase or an issue with our products.

If you have any queries in relation to this policy or its administration, or if you would like to have more details, please contact us at: [email protected]

7. Protecting Children and Minors

Ventray takes special care to protect the safety and privacy of children. Our web site’s target audience is a general audience. We do not permit anyone under legal age to register with us without legal guardian consent and monitoring. We also do not send email and correspondence to anyone who tells us they are under age without their guardian’s consent.

8. Security

Shopping online at ventray.com is safe and secure. It is our intent to protect against the loss, misuse or alteration of information that we collect from you. To ensure protection of your credit card number and other personal information, your credit card number is digitally scrambled to ensure that it is not read by unauthorized third parties. We take serious precautions to protect the security of the personal information you share with us.

IMPORTANT: Email is not a secure means to send information as it is not encrypted, we strongly encourage you to use secure ordering process when shopping.

9. Links to Third Party Sites

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control of. Privacy policies on such linked sites may be different from our own privacy policy. Access linked sites at your own risk. You should always read the privacy policy of linked sites before disclosing any personal information on such sites.